Privacy Policy

Voltenick® takes the privacy of our customers very seriously. We are committed to protecting your personal information and using it only in accordance with this Privacy Policy.

This Privacy Policy explains how we collect, use, and share information from you when you visit our website or make purchases from us. Please read this carefully to understand our policies and practices regarding your personal data.

Information We Collect

When you visit our website or make purchases, we may collect the following types of information:

Contact information such as your name, email address, phone number, and mailing address when you create an account or make a purchase.
Financial information such as payment card details when you make a purchase. This is processed securely through third-party payment processors.
Order information including details about products purchased, date of purchase, purchase price, and fulfillment and shipping details.
Communications between you and Voltenick® via live chat, contact forms, or emails.
Device information including your IP address, operating system, browser type and language settings when you access our website.
Website usage information collected through cookies and similar technologies for analytics and advertising purposes. See our Cookies Policy for details.

We do not intentionally collect any personal information from children under the age of 13 without parental consent.

How We Use Information

We use the information we collect for the following purposes:

Fulfilling orders for products or services you purchase.
Communicating with you regarding your purchases, account status, product information, and customer service issues.
Improving our products and services by analyzing usage information and customer feedback.
Marketing and advertising our products through email newsletters, social media ads, and other channels only with your consent. You can opt out anytime.
Fraud prevention and legal compliance to detect and prevent fraud or criminal activity and comply with legal obligations.

Sharing Information

We do not sell or share your personal information with third parties except in the following circumstances:

With third party service providers working on our behalf who have agreed to conform to our privacy standards. This includes payment processors, shipping, fulfillment, analytics, marketing, and security providers.
If required to do so by law or in response to a legal matter such as a court order.
To investigate, prevent, or take action regarding illegal activities, fraud, situations involving potential threats to public safety, or violations of our Terms of Service.

Security of Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no website or internet transmission can be completely secure, so we cannot guarantee the security of information provided to or transmitted on our website.

Your Rights

As our customer, you have the following rights related to your personal information:

To access, correct, update, or request deletion of your personal data.
To object to processing of your personal data or request restriction of processing.
To withdraw your consent for data processing based on consent.
To exercise your right to data portability and have your data provided to you in a structured, commonly used format.
To opt out of marketing communications at any time. You can update your preferences by clicking the “unsubscribe” link in any of our emails.
To file a complaint or concern with the appropriate regulatory authority, such as your local data protection authority.

To make a request regarding your personal data, please contact our Data Protection Officer at the email provided in the Contact Us section below.

Cookies and Tracking Technologies

Voltenick® and our third party partners use cookies and similar technologies to analyze trends, track users, estimate our audience size, and serve customized ads. By using our website, you consent to the use of cookies in accordance with our Cookies Policy.

Our Cookies Policy explains the types of cookies and related technologies we use, why we use them, and your options for managing cookies’ settings. You can adjust cookie settings in your browser preferences at any time.

Links to Other Sites

Our website may contain links to other sites that we do not own or operate. Voltenick® is not responsible for the privacy practices of websites other than our own. Please be aware when you leave our site and review the privacy statements of each site that may collect your personal information.

Children’s Privacy

Our website is not directed to children under 13 years of age. We do not intentionally collect personal information from children under 13 without obtaining parental consent. If you are the parent of a child under 13 and believe they have provided us with information without your consent, please contact us to have the data removed.

Changes to this Policy

We may modify this Privacy Policy from time to time to reflect updates in our practices, technology, legal requirements, or other relevant changes. We will indicate at the top of this policy when it was last updated. Any material changes in how we collect, use, or share your personal information will apply only to data collected after we have posted the revised Privacy Policy.

Your continued use of our website and purchases from us after any changes constitutes your acceptance of the revised Privacy Policy. Please revisit this policy periodically to stay aware of any changes.

Contact Us

If you have any questions about our Privacy Policy or personal data practices, please contact our Data Protection Officer at:

Email: [email protected]

Phone: (123) 456-7890

Address: 123 Voltenick Lane, Nashville TN 37217

Additional Disclosures for California Residents

The California Consumer Privacy Act (CCPA) provides specific rights for California residents. This section explains these rights and how they apply to you.

Your CCPA Rights

If you are a California resident, you have the right to:

Request we disclose to you free of charge the following information covering the 12 months preceding your request:
- The categories of personal information we collected about you
- The categories of sources from which we collected the personal information
- The business or commercial purposes for collecting your personal information
- The categories of third parties with whom we shared your information
- The specific pieces of your information we have collected
Request we delete any personal data we collected from you, subject to certain exceptions allowed under the CCPA related to completing transactions, detecting security incidents, addressing fraud or illegal activity, exercising certain legal claims, complying with legal obligations, or other applicable law.
Be free from unlawful discrimination for exercising your rights under the CCPA.

Submitting Requests

You may submit CCPA data access or deletion requests by:

Email: [email protected]
Phone: (123) 456 7890
Postal Address: Voltenick CCPA, 123 Voltenick Lane, Nashville TN 37217

We will respond to verifiable requests within 45 days unless we notify you we require additional time. Only you or your authorized agent may make CCPA requests on your behalf. To designate an agent, please contact us via our methods above.

In order to verify identity for CCPA requests, we will match at least two data points provided by you with our records, which may include your email address, phone number, account identifiers, purchase details, address, or other applicable information. Government identification may be required in some cases.

Do Not Sell my Personal Information

California residents have the right to opt-out of the “sale” of their personal information under CCPA. We do not sell your personal information as defined under CCPA and have not done so over the past 12 months.

Non-Discrimination and Service Quality

You have the right to exercise any of your CCPA rights without being subject to differing service quality or pricing. We will not discriminate against you for exercising CCPA rights. However, we may offer different pricing, rates, or quality levels as permitted by law that are reasonably related to the value provided to you.

Other California Privacy Rights

Under California law, California residents may request and obtain from us once per year, free of charge, a list of third parties to whom we have disclosed their personal information (if any) for direct marketing purposes. If you are a California resident and want such a list, please contact us via the methods at the end of this Privacy Policy.

For questions or concerns about our privacy practices and compliance with state law, please contact us via the details below.